Front Desk Agent

JOB SCOPE

The Hotel Front Desk Receptionist will assist the Senior/Duty Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

• Responsible to attend, serve and assist the guests in their inquiries and/or services needed in checking in and checking out.
• Provide excellent guest and customer service to the guests/customers needs.
• Assist guests to their allocated guests rooms and show them the amenities in the rooms.
• Assist in carrying their luggage and/or hand-carried luggage to their rooms and/or to the lobby areas for checking out.
• Good communication skills to listen and resolve problems and/or inquiries put forth by the guests/customers.

JOB REQUIREMENTS

• Possess one (1) or two (2) years of relevant working experiences is an advantage.
• Possess excellent communication skills and able to build up.

OTHER INFORMATION

• Annual Wage ...