Job Description
Company Description
Job Description
Specific Duties and Responsibilities:
Ensure to provide prompt, courteous and efficient service to all guest, so as to achieve a high level of costumer satisfaction through personalized service from arrival till departureEnsure guests are personally greeted by name, if known, and escorted to their room to make them feel expected and welcomedConduct in room & hotel familiarization and assist guest in hotel activity enquiries / requestsMaintains an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to supply information respond to guest queriesMaintains an awareness of rate levels to be sold on a daily basis and the occupancy levelsAccurately administers Front Desk cashiering standards and comply with all laid down systems, policies and proceduresReceives payments as per established standards adhering to the compa...
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