Front Desk Coordinator

We are looking for a dedicated Front Desk Coordinator to join our team in Brooklyn Park. This role is essential in providing a welcoming and attentive presence for visitors while supporting various administrative functions. As a contract position, you'll play a key role in ensuring smooth day-to-day operations in a local government setting.

Responsibilities:

• Greet and welcome visitors, ensuring a positive first impression of the organization.

• Provide accurate information regarding city services and policies to guests and callers.

• Direct visitors to appropriate personnel or departments based on their inquiries.

• Handle sensitive or complex questions and complaints by escalating them to the relevant staff.

• Process utility bill payments received through the drop box and in-person visits.

• Coordinate public conference room bookings and manage appointment schedules.

• Maintain lobby displays and screens with up-to-date city inform...