Job Description
Description
We are looking for a dedicated Front Desk Coordinator to join our team in Brooklyn Park. This role is essential in providing a welcoming and attentive presence for visitors while supporting various administrative functions. As a contract position, you'll play a key role in ensuring smooth day-to-day operations in a local government setting.
Responsibilities:
• Greet and welcome visitors, ensuring a positive first impression of the organization.
• Provide accurate information regarding city services and policies to guests and callers.
• Direct visitors to appropriate personnel or departments based on their inquiries.
• Handle sensitive or complex questions and complaints by escalating them to the relevant staff.
• Process utility bill payments received through the drop box and in-person visits.
• Coordinate public conference room bookings and manage appointment schedules.
• Maintain lobby displ...
We are looking for a dedicated Front Desk Coordinator to join our team in Brooklyn Park. This role is essential in providing a welcoming and attentive presence for visitors while supporting various administrative functions. As a contract position, you'll play a key role in ensuring smooth day-to-day operations in a local government setting.
Responsibilities:
• Greet and welcome visitors, ensuring a positive first impression of the organization.
• Provide accurate information regarding city services and policies to guests and callers.
• Direct visitors to appropriate personnel or departments based on their inquiries.
• Handle sensitive or complex questions and complaints by escalating them to the relevant staff.
• Process utility bill payments received through the drop box and in-person visits.
• Coordinate public conference room bookings and manage appointment schedules.
• Maintain lobby displ...
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