Front Desk Executive

Bachelor’s Degree in Business Administration, Office Management, or a related field.At least 2–3 years of experience in a front desk, administrative, or customer service role (experience in a corporate setting is an advantage).
Strong communication (verbal and written) and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Familiarity with office equipment (printers, scanners, multi-line phone systems).
Ability to multitask, prioritize, and manage time effectively.
Professional appearance and demeanor with a client-focused attitude.
Key Competencies
Excellent organizational and administrative skills.
Strong customer service orientation.
High level of discretion and confidentiality.
Attention to detail and accuracy.
Ability to work independently and as part of a team.
Problem-solving and adaptability in handling unexpected situations.

Position Overview

We are looking for a well-organized, personable, and professional Front Desk Executive to manage our reception area and provide exceptional customer service. The successful candidate will serve as the first point of contact for clients, visitors, and stakeholders while ensuring efficient front-office operations. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

Serve as the first point of contact for all visitors, clients, and guests, providing a warm and professional welcome.

Answer, screen, and direct incoming phone calls, emails, and inquiries to appropriate departments or personnel.

Manage the reception area, ensuring it is tidy, professional, and welcoming at all times.

Maintain visitor logs, issue visitor passes, and ensure compliance with security protocols.

Schedule and coordinate appointments, meetings, and conference room bookings.

Handle correspondence (letters, packages, couriers) and ensure timely distribution.

Provide administrative support to various departments, including document filing, data entry, and photocopying.

Assist in organizing company events, meetings, and travel arrangements when required.

Manage front desk supplies and place orders when necessary.

Support HR and administration functions, including onboarding coordination and staff communication.