Front Desk Executive (ID: 688716)

Brief Summary:
Join a dynamic team and take on a pivotal role in enhancing guest experiences through operational excellence. This position involves managing various facets of operations in a vibrant residential environment.

Responsibilities:

• Oversee all operational aspects related to administration, finance, guest services, housekeeping, front office, and reservations.
• Ensure adherence to established reception policies and procedures to maintain high service standards.
• Manage accounts payable and receivable, including executing financial transactions such as bill payments, invoicing, and processing refunds.
• Provide exceptional customer service to internal and external guests by effectively handling reservations and ensuring cleanliness standards are met across all areas, including guest rooms and common spaces.
• Process reservation requests from multiple channels, including email, online bookings, and service transfer requests...