Front Desk Liaison

Hotel Services Manager

The Bell Captain oversees the smooth operation of hotel services, focusing on exceptional guest experiences. This involves efficiently handling luggage, responding to requests and resolving issues promptly.

To excel in this role, candidates should possess strong communication and customer service skills.

  

• Proven ability to work under pressure in a fast-paced environment;


• Excellent organizational and leadership abilities;


• Able to lift heavy objects and stand for extended periods;


• Familiarity with hotel operations is an advantage.

The selected candidate will be trained extensively during their probation period. 

No prior experience as a bell staff member or related position is necessary.During busy times they are responsible coordinating arrivals at lobby so that guests can get into there rooms quickly (quick turnovers). They ensure luggage carts remain clean along...