Front Desk Manager

The person would be single point of contact for all the clients and their relative problems and queries, Therefore he/she will be:

• Defining and implementing front desk objectives and procedures.

• Tending to guests' complaints and questions and providing exceptional customer service.

• Ensuring that the front desk and reception area is kept clean and organised.

• Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.

• Performing administrative duties such as filing and updating records, among others, as needed.

• Handle the walk-in as well as telephonic enquiries and queries, and maintain a record of the visitors.

• Supervise and administer the Supervisor, and keep a check on the housekeeping staff and office boys.

• Handling the clients visiting the space and maintaining the vis...