Front Desk / Receptionist Admin

Responsibilities

• Greet and assist patients and visitors in a professional and courteous manner.
• Handle patient registration, appointment scheduling, and follow-ups.
• Answer phone calls and respond to general inquiries.
• Maintain patient records and ensure confidentiality.
• Manage billing, payments, and receipts.
• Support doctors and clinic staff with administrative and operational tasks.
• Keep the reception and waiting area neat and welcoming.
• Perform data entry, filing, and stock management duties.

Qualifications

• Minimum SPM / Diploma in Administration, Healthcare, or related field.
• Fresh graduates are encouraged to apply.
• Experience in clinics, hospitals, or customer service is an advantage.
• Good communication skills in Bahasa Malaysia and English (Mandarin is an added advantage).
• Friendly, proactive, and able to handle patients with care.