Job Description

This job is provided by apna.co Customer Service Officer

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Officer to join our team at Fitness First

Gym. As a Customer Service Officer, you will be responsible for providing exceptional customer service, managing

day-to-day operations, and driving renewal sales.

Responsibilities

Operations

  • Front Desk Management: Manage the front desk, ensuring a welcoming and organized environment for

members and guests.

  • Membership Administration: Process membership sales, upgrades, and cancellations, ensuring accuracy and

attention to detail.

  • Facility Maintenance: Report maintenance issues, ensuring prompt resolution and minimizing disruptions to

members.

Customer Service

  • Member Support: Provide ex...

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