Job Description
Job Title: Front Desk Officer / Administrative Executive
Industry: Corporate Secretarial / Corporate Services
Overview
We are looking for a professional, attentive, and well-organized Front Desk Officer / Administrative Executive to support our corporate secretarial team. As the first point of contact for clients—many of whom are business owners, directors, and corporate representatives—you will play a key role in upholding our firm's service standards. This role involves client-facing responsibilities, mail handling for corporate clients, and a range of administrative tasks essential to the smooth operation of a corporate services firm.
Key Responsibilities
Client Reception & Front-Desk Management
- Welcome and attend to clients who visit the office.
- Maintain a professional and organized reception area that reflects the standards of a corporate services firm.
Mail & Document Handling
- Collect, sort, and log incoming mail and courier items received on behalf of corporate clients.
- Notify clients promptly about mail collection and ensure proper documentation of all outgoing and incoming items.
Phone & Communication Duties
- Answer and route incoming calls professionally, ensuring prompt assistance to clients and stakeholders.
- Support coordination with internal corporate secretarial executives for client follow-ups.
Administrative & Filing Responsibilities
- Maintain organized physical and digital filing systems for statutory documents, client records, and administrative files.
- Provide administrative support for company incorporation, annual compliance documentation, and other secretarial processes.
Miscellaneous & Office Support Duties
- Support the corporate secretarial team on ad-hoc administrative tasks to ensure operational efficiency.
Requirements
- Prior experience in front-desk, administrative, or service roles; experience in corporate secretarial firms is an advantage.
- Strong communication skills with a polished, professional demeanor.
- Familiarity with corporate documents (e.g., resolutions, annual returns, business profiles) is a plus but not mandatory.
- Highly organized, detail-oriented, and able to manage multiple tasks in a time-sensitive environment.
- Customer-centric mindset with the ability to interact confidently with corporate clients.
What We Offer
- A professional working environment within a respected corporate services firm.
- Opportunities for career progression into administrative or corporate secretarial roles.
- Competitive salary and benefits.
Job Types: Full-time, Part-time
Pay: From $2,200.00 per month
Work Location: In person
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