Front Desk Receptionist

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Job description

Company Description

Mindsight Clinic is dedicated to helping people deal with the personal and professional challenges they face. We provide counseling and other services to help our clients overcome obstacles that take away from their quality of life. Additionally, we consult with businesses to help them reduce employee stress, improve team management, and deal with crises that impact employee well-being. Our clinic is located in Pune and we take pride in providing compassionate, effective care to our clients.

Role Description

This is a full-time on-site role as an administrative assistant at Mindsight Clinic in Pune (Boat Club Road). The administrative assistant will be responsible for providing executive administrative assistance, general administration, and administrative assistance, as well as effective communication and use of interpersonal skills with the staff and clients. Handling cash and maintaining accounts in an Excel sheet. Additionally, the Admin Executive may be responsible for various other tasks assigned by the Clinic.

Job Timings: 10am to 7pm

Salary: 18k to 25k

Experience: 1+ years

6 days working (Monday to Saturday)

contract: 1.5 to years

Skills: Proven work experience in handling inbound calls, admin work and basic accounts 

Very well-spoken, fluent English, good with computers & confident

Job Type: Full-time

Job Location: Sangamwadi, Boat club road, Pune

Job Description:

>Handing reception work

. Managing inbound calls of clinic

. Attend Patient Calls, conduct follow –ups & Book Appointments as per the calendar schedule.

· Respond via Email & Calls Resolve; Patient Queries, Appointment Requests, Test Report Results & any other concerns as raised by them

· Maintenance of basic accounts in cash sheets.

· Maintenance of Patient Database, Daily Call Updates & Respective Case Files of Patients

· Maintenance of Referral details for Patients referred by other Clinics

· Daily Updating of Staff Attendance & Processing Payments based on the same

. Contributes to team effort by accomplishing related results as needed

· Maintenance of Regular Supply of Office Stationery & Other Supplies

Appointment management in our kulcare software 

Other Sundry Tasks & Overall Supervision for Smooth Administration of Daily Office Activities.

Industry

Mental Health Care 

Thank You