Front Desk Staff

We are seeking a polished, detail-oriented, and guest-focused Front Office Agent / Receptionist to join the Front Office team at a prestigious 5-star hotel in Dubai. The ideal candidate will deliver exceptional service at every guest touchpoint, ensuring a smooth and memorable arrival and departure experience while upholding the highest standards of luxury hospitality.

Responsibilities:

• Welcome guests professionally and efficiently during check-in and check-out
• Handle guest registrations, room assignments, and payment processing accurately
• Provide information about hotel services, facilities, and local attractions
• Address guest inquiries, requests, and concerns promptly and courteously
• Coordinate with Housekeeping, Concierge, and other departments to ensure seamless service
• Maintain accurate guest records and ensure confidentiality of personal information
• Handle cash...