Job Description

Job Description

What You Will Do

  • Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.
  • Coach, train, and motivate front desk associates—you're the team’s go-to guru.
  • Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.
  • Monitor cash handling, shift reports, and compliance with brand and safety standards.
  • Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals.
  • What We Are Looking For

  • Customer service and leadership experience – You’ve led teams, kept things calm under pressure, and know how to create a welcoming vibe.
  • Strong communication skills – You’ll coordinate with guests, staff, and other departments like a pro.
  • Detail-oriented and organized – From shift reports to guest requests, you keep the little things from becoming big problems.
  • Apply for this Position

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