Job Description

We are seeking an experienced and professional Front Desk Supervisor to lead front desk operations at a prestigious luxury hotel in Jumeirah, Dubai. Theideal candidate will be a natural leader, organized, and customer-focused, with the ability to manage a team and handle daily operational challenges smoothly

Responsibilities:

  • Supervise and support front desk staff to maintain high service standards
  • Manage guest/client check-ins and check-outs efficiently
  • Handle customer inquiries, requests, and complaints professionally
  • Maintain accurate records and reports related to front desk activities
  • Coordinate with other departments to ensure smooth operations
  • Train new front desk employees and conduct performance evaluations
  • Ensure compliance with company policies and safety standards

Requirements:

  • Proven experience as a Front Desk Supervisor
  • Excellent communica...

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