Job Description
Job Summary:
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel.
The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment.
Strong leadership, time management, organizational, and communication skills are essential.
Compensation Rate: $22.00 to $25.00 Hourly
Key Responsibilities:
- Led and trained front desk staff, and managed shift schedules.
- Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
- Handle confidential guest information with integrity.
- Resolve guest complaints and requests in a friendly, professional manner.
- Ensure the lobby and common are...
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