Job Description
Job Overview
As a Guest Services Coordinator, you will be part of a dynamic property team reporting directly to the General Manager.
This role requires an exceptional individual who can deliver outstanding customer service and ensure seamless guest experiences.
- Main Responsibilities:
- Greet guests upon arrival, assist with check-in/check-out procedures and address all inquiries/complaints in a timely manner.
Main Functions
- • Guest Relations:
greet guests promptly upon their arrival assist them throughout stay address any queries complaints professionally ensuring timely resolution maintain effective communication other departments.
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