Front Line Manager, Broker Bill

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada , we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The Opportunity

Responsible for the supervision and coaching of our Broker Billing teams (Personal and Commercial Lines) to ensure customer and broker expectations are exceeded. Managers are expected to sit in the work to understand how the current systems work and drive out failure demand. The position is also responsible for conflict resolution, performance management, and for coaching to our principles that are aligned...