Job Description
Job Overview
The Front Desk Manager assumes responsibility for each guest interaction,
ensures a seamless service execution that is both exceptional and memorable.
- Maintains professional presence and emergency preparedness within the Front Desk Operations, both back and front of house
Key Responsibilities
Main Objectives:
To maintain high standards of customer satisfaction through proactive engagement
• Establish strong relationships with guests from initial contact
• Provide timely assistance to resolve any issues or concerns
- • Maintains accurate records of interactions, incidents, and resolutions
• Collaborates effectively with colleagues across departments
Main Skills:
h4>Customer Service:
h6> Excellent communication skills & ability to empathize with customers
h6&:Proactive problem-solving approach & ability to think critically gt;demonstr...
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