Job Description

Job Overview

The Front Desk Manager assumes responsibility for each guest interaction,
ensures a seamless service execution that is both exceptional and memorable.

  • Maintains professional presence and emergency preparedness within the Front Desk Operations, both back and front of house

Key Responsibilities


Main Objectives:


To maintain high standards of customer satisfaction through proactive engagement
   • Establish strong relationships with guests from initial contact
   • Provide timely assistance to resolve any issues or concerns


    • Maintains accurate records of interactions, incidents, and resolutions
    • Collaborates effectively with colleagues across departments
    Main Skills:
    h4>Customer Service:
    h6> Excellent communication skills & ability to empathize with customers
    h6&:Proactive problem-solving approach & ability to think critically gt;demonstr...

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