Job Description
**Front Office Agent**
We are seeking a polished, service-driven **Front Office Agent** to deliver a seamless and professional guest experience from arrival to departure. This role is ideal for a hospitality professional with strong communication skills and experience in a **four- or five-star hotel environment** , who understands the importance of first impressions and brand standards.
**A professional overview of your role:**
As a Front Office Agent, you will be the primary point of contact for guests, ensuring efficient front desk operations while delivering warm, attentive, and consistent service in line with hotel and brand standards.
**Key responsibilities include:**
+ Welcoming guests and managing check-in and check-out processes accurately and efficiently.
+ Handling guest inquiries, requests, and concerns with professionalism and effective service recovery.
+ Managing room assig...
We are seeking a polished, service-driven **Front Office Agent** to deliver a seamless and professional guest experience from arrival to departure. This role is ideal for a hospitality professional with strong communication skills and experience in a **four- or five-star hotel environment** , who understands the importance of first impressions and brand standards.
**A professional overview of your role:**
As a Front Office Agent, you will be the primary point of contact for guests, ensuring efficient front desk operations while delivering warm, attentive, and consistent service in line with hotel and brand standards.
**Key responsibilities include:**
+ Welcoming guests and managing check-in and check-out processes accurately and efficiently.
+ Handling guest inquiries, requests, and concerns with professionalism and effective service recovery.
+ Managing room assig...
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