Job Description

Job Description

We’re on the lookout for a confident and motivated Front Office All-Rounder to join our dynamic team at Hotel Woolstore 1888. This is a hybrid Front Office/Food and Beverage role, perfect for someone who enjoys variety, thrives in a boutique hotel environment, and genuinely loves connecting with people.

As a Heartist, you’ll play an important part in the guest journey - welcoming guests at reception, delivering friendly and attentive service in our restaurant and bar, and ensuring every interaction feels personal, effortless, and memorable.

What You’ll Be Doing

  • Deliver warm, personalised check-in and check-out experiences that reflect the Handwritten Collection spirit
  • Provide exceptional front office service, assisting guests with enquiries, payments, and daily administrative tasks
  • Support Food & Beverage operations, including serving food and beverages, engaging with guests, and creating a welcomin...

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