Front Office Assistant

The Role:

Responsibilites:

• Greet and welcome visitors in a friendly and professional manner.
• Answer, screen, and forward incoming phone calls, ensuring proper call management.
• Assist with basic insurance-related tasks, such as documenting and tracking insurance policies and liaising with clients and insurance companies.
• Handle day-to-day administrative tasks like scheduling appointments, maintaining files, and managing correspondence.
• Ensure the reception area is clean, organized, and welcoming at all times.
• Provide information to clients and visitors about the companys services, including insurance-related queries.
• Coordinate and assist with insurance document preparation, follow-up on pending tasks, and ensure timely processing.
• Support other administrative functions as required by the team.

Ideal Profile:

Requirements

• Excellent communication skills, ...