Job Description
Receiving and managing reservations made online and telephonically.
Verifying guests' payment methods during check-in.
Assigning rooms to guests and informing them of any specials offered by the hotel.
Providing guests with information about the hotel.
Keeping abreast of attractions that may be of interest to guests.
Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
REQUIREMENTS
Must possess at least SPM/SPMV/SKM/ STPM/Diploma for any discipline
Diploma Hotel Management/ Tourism Management is an advantage
Work experience 2-3 years experience in customer service
Work experience in the hotel industry is an advantage
Required skill(s): Passionate, excellent communication and organizational skills
WORKING DAY
6 Days Per-Week (1 Rest Day)
WORKING HOUR
Morning Shift & Normal Shift
BENEFITS
Pub...
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