Job Description

**Description:**



Role: Supports the Front Office Manager in overseeing reception, guest services, and daily operations.



Key Duties:



+ Supervise front desk staff and ensure smooth check-in/check-out.

+ Handle guest queries, complaints, and escalations professionally.

+ Monitor reservations, room allocations, and billing accuracy.

+ Maintain service standards and coordinate with other departments.

+ Train and motivate team members for excellent guest experience.



Skills: Strong communication, leadership, problem-solving, customer service orientation.



**Qualifications:**



Hospitality degree/diploma, 3–5 years’ front office experience.



**Primary Location:** IN-GJ-Bharuch

**Organization:** Hyatt Place Bharuch

**Job Level:** Full-time

**Job:** Administrative

**Req ID:** BHA000269

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