Job Description
**Additional Information**
**Job Number** 26014068
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India, 400063
VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Mumbai%20Garden%20City%2C%20Goregaon%20East%2C%20Mumbai%2C%20Maharashtra%2C%20India%2C%20400063)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet st...
**Job Number** 26014068
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India, 400063
VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Mumbai%20Garden%20City%2C%20Goregaon%20East%2C%20Mumbai%2C%20Maharashtra%2C%20India%2C%20400063)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet st...
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