Job Description
**Additional Information**
**Job Number** 25196074
**Job Category** Rooms & Guest Services Operations
**Location** Aloft Bengaluru Outer Ring Road, Cessna Business Park Sarjapur - Marathahalli Outer Ring Road, Bengaluru, Karnataka, India, 560103
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all gu...
**Job Number** 25196074
**Job Category** Rooms & Guest Services Operations
**Location** Aloft Bengaluru Outer Ring Road, Cessna Business Park Sarjapur - Marathahalli Outer Ring Road, Bengaluru, Karnataka, India, 560103
VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all gu...
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