Job Description

We are seeking Front Office Executive (Documentation) to join our team.

Requirements

Visitor/Guest/Patient Management:
  • Serves visitors, guests or patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
  • Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
  • Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.
  • Helps patients in distress by responding to emergencies.
  • Protects patients' rights by m...

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