Front Office Executive

We are seeking a dynamic and customer-focused Front Office Executive to join our team. As the first point of contact for our guests, the Front Office Executive plays a crucial role in ensuring exceptional service from arrival to departure.

Key Responsibilities:

• Guest Relations:  Greet guests warmly upon arrival, assist with check-in/check-out procedures, and provide personalized assistance throughout their stay to ensure a memorable experience.
• Reservation Management:  Handle guest inquiries and reservations efficiently, ensuring accuracy and attention to detail.
• Front Desk Operations:  Manage the front desk area, including answering phone calls, responding to emails, and handling guest requests promptly and professionally.
• Payment Processing:  Process guest payments, handle cash transactions, and maintain accurate records of fi...