Front Office Executive

We are looking for a pleasant and professional Front Office Executive to be the first point of contact for hotel guests. The role involves guest handling, check-in/check-out, reservations, and coordination with hotel departments to ensure a positive guest experience.

Key Responsibilities

• Greet and welcome guests with professionalism and warmth
  

• Handle guest check-in, check-out, and room allocation
  

• Manage reservations and guest records
  

• Handle phone calls, emails, and guest inquiries
  

• Coordinate with housekeeping and F&B teams
  

• Resolve guest complaints and ensure satisfaction
  

• Maintain front office records and billing details
  

• Follow hotel policies and service standards
  

Requirements

Front Office & Guest Services

• Guest relations & customer service
  

• Front desk operations
  

• Reservation handling
  

Hospitality Systems

• PMS software (Opera / IDS / eZee / Hotelogix)
  

• Basic billing & cash handling
  

Communication Skills

• Excellent verbal & written communication
  

• Fluency in English; regional language preferred
  

Soft Skills

• Pleasant personality & professional appearance
  

• Multitasking & problem-solving
  

• Shift flexibility
  

Benefits

#FrontOfficeExecutive

#HotelJobs

#HospitalityCareers

#GuestRelations

#FrontDesk

#HiringNow