Job Description

A Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.

**What will I be doing?**

As a Front Office Intern, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

+ Ensure accurate and efficient running of reception including check in/out procedures
+ Respond to Guest queries in a timely and efficient manner
+ Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments
+ Demonstrate a high level of customer service at all times
+ Understand ...

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