Front Office Internship in Pune

We are seeking a motivated and detail-oriented Intern to join our reservations team. This internship is an excellent opportunity for individuals interested in gaining practical experience in the hospitality industry, particularly in reservations and guest services. You will work closely with our reservations manager to support daily operations and ensure a seamless booking experience for our guests.

Selected Intern's Day-to-day Responsibilities Include

• Assist the reservation management: Support the reservations manager in handling and managing guest reservations across various booking platforms
• Guest communication: Assist in responding to guest inquiries and requests via phone, email, and chat in a timely and professional manner
• Data entry and documentation: Maintain accurate records of guest reservations, payments, and communications within our property management system (PMS)
• Pre-arrival preparation: Help prepare ...