Job Description
Company Description
Base Aparthotels is a Swiss serviced apartment and hospitality brand offering flexible, design-led accommodation for short and long stays. We combine hotel-level service with the comfort and independence of apartment living, supported by a strong focus on digitalization, operational efficiency, and guest experience.
Role Description
The Front Office Manager is responsible for the day-to-day management of front office operations across multiple properties in the Lausanne-Geneva region. The role plays a key part in the overall performance of the portfolio by ensuring a seamless guest journey while contributing to operational efficiency, revenue optimization, and team leadership, in close collaboration with other departments.
Key responsibilities include supervising daily front office operations across sites, leading and developing reception teams, ensuring excellent guest satisfaction, coordinating with housekeeping, maintenance, sales, and back-office tea...
Base Aparthotels is a Swiss serviced apartment and hospitality brand offering flexible, design-led accommodation for short and long stays. We combine hotel-level service with the comfort and independence of apartment living, supported by a strong focus on digitalization, operational efficiency, and guest experience.
Role Description
The Front Office Manager is responsible for the day-to-day management of front office operations across multiple properties in the Lausanne-Geneva region. The role plays a key part in the overall performance of the portfolio by ensuring a seamless guest journey while contributing to operational efficiency, revenue optimization, and team leadership, in close collaboration with other departments.
Key responsibilities include supervising daily front office operations across sites, leading and developing reception teams, ensuring excellent guest satisfaction, coordinating with housekeeping, maintenance, sales, and back-office tea...
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