Front Office Manager

About Novotel Surfers Paradise

Novotel Surfers Paradise is located in the heart of Surfers Paradise, with excellent shopping, entertainment & nightlife areas all close by. The hotel features 408 well‑appointed rooms, along with a variety of dining options including The Restaurant, Blvd Cafe and Bar, pool bar and in‑room dining. We offer a relaxed, family friendly environment. For those wanting to unwind we offer a heated outdoor swimming pool, tennis courts, basketball & netball court, BBQ area, gym and kids’ corner. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.

Job Description

As our Front Office Manager, you’ll be the heart and soul of our guests’ experience. From check‑in to check‑out, you’ll be the ultimate guest experience champion, ensuring every detail runs like clockwork. You’ll lead an incredible team, coordinate smooth operations, and make sure every guest leaves with a smil...