Front Office Manager & PA

Job title: Front Office Manager & Director's PA

Location: Gurugram

Roles and responsibilities:

1. Front Office Tasks:

This is the Public side of the role. You are the face of the company and the gatekeeper of the office.

• Guest Hospitality: Greet every person who walks into the HQ. You are expected to offer them a seat, provide water/tea/coffee, and make them feel welcome while they wait.
• Call Management: Answer the main company line professionally. You must identify the caller’s needs and route them to the correct department or take an accurate message.
• Reception Maintenance: Ensure the front desk and waiting lounge are always tidy, professional, and reflect a high-end travel brand.
• Office Supply Management: Monitor and order office stationery and pantry supplies (coffee, snacks, printer ink) so the HQ never runs out of essentials.