Job Description
We are looking for a dynamic and service-oriented Night Auditor Receptionist to join our amazing team. You will be the first point of contact for our clients and play a crucial role in their experience at our establishment.
Your main tasks:
• Help guests – you’ll be happy to help if someone needs a toothbrush or directions for example
• Act as Manager on Duty:
– Responsible for the hotel and the guests in the absence of the management, ensuring safety and security.
– Dealing and managing the guest’s complaints
– Being able to solve all kinds of challenges: maintenance, fire alarm, suspicious guests, etc. Registers and room all arrivals according to established procedures
• Performs check in, check out and room change procedures and ensures all date are entered completely into the hotel systems in accordance with reservation
• Maintains cashier float and ensures accurate daily report of all money...
Your main tasks:
• Help guests – you’ll be happy to help if someone needs a toothbrush or directions for example
• Act as Manager on Duty:
– Responsible for the hotel and the guests in the absence of the management, ensuring safety and security.
– Dealing and managing the guest’s complaints
– Being able to solve all kinds of challenges: maintenance, fire alarm, suspicious guests, etc. Registers and room all arrivals according to established procedures
• Performs check in, check out and room change procedures and ensures all date are entered completely into the hotel systems in accordance with reservation
• Maintains cashier float and ensures accurate daily report of all money...
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