Job Description
Benefits:
This position is responsible for managing front-office operations and patient accounts, serving as the primary point of contact for patients, insurance billing coordination, and internal office organization.
Primary Responsibilities
Patient Communication & Scheduling
- Employee discounts
- Training & development
- Wellness resources
This position is responsible for managing front-office operations and patient accounts, serving as the primary point of contact for patients, insurance billing coordination, and internal office organization.
Primary Responsibilities
Patient Communication & Scheduling
- Answer incoming calls professionally and compassionately
- Schedule, reschedule, and confirm patient appointments
- Communicate clearly about office policies, appointments, and next steps
- Maintain a calm, organized presence during high-call periods
- Work directly with our third-party billing company
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