Job Description

Responsibilities

  • Looking after the guests and ensuring they have an incredible experience with us

  • Coaching & Training the Team members

  • Responsible for performing the services assigned to his/her shift in the best and most appropriate manner.

  • Supervise and support of the Front Office team.

  • Handling any guest complaints.

  • Direct daily front office operations.

  • Supervise front talent and help out with accounting problems.

  • Ensure department policies and procedures are understood by all employees and observed in tasks performed.

  • Perform any other duties as directed by the Front Office Management.


Qualifications

  • Arabic speaker preferred

  • Previous Front Office experience is essential as well as a proven track record of managing and motivating a team

  • Knowledge of Opera Cloud has its advantageous

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