Job Description

**Additional Information**

**Job Number** 26005284

**Job Category** Rooms & Guest Services Operations

**Location** Sheraton Milan San Siro, Via Caldera, 3, Milan, Milan, Italy, 20153
VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Milan%20San%20Siro%2C%20Via%20Caldera%2C%203%2C%20Milan%2C%20Milan%2C%20Italy%2C%2020153)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management



**POSITION SUMMARY**



As Front Office Supervisor, the successful candidate will be responsible for managing front office functions and supervising staff on a shift basis. The front office areas include Reception and Back Office staff and any concierge staff; in particular, the successful candidate will supervise room allocation based on occupancy and guest requests. The candidate will work with the department manager and employees to ensure compliance with procedures and guest satisfaction.

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