Front Office

POSITION SUMMARY

The Bellman is responsible in acknowledging, welcomes and departs all guests/visitors arriving to/from the hotel, providing assistance with guests' luggage.  Ensuring all guest luggage is delivered to room / brought down from room and not left unattended. Thorough knowledge of all hotel services and amenities.  Performs daily responsibilities to the hotel's standard. Performs the daily responsibilities of these positions and assists where necessary to ensure optimum service to guests/visitors.

PREFERRED QUALIFICATIONS

Secondary school or equivalent
 

CORE WORK ACTIVITIES

• Adhere to all standards in accordance to the Brand Standards pertaining to welcoming and departing guests, baggage handling, delivery of items and newspapers, etc
• Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the inte...