Front Office Staff

Key Responsibilities: 1. Welcome guests and provide professional customer service 2. Handle check-in and check-out procedures accurately 3. Manage reservations and update guest information 4. Respond to guest inquiries and assist with requests 5. Maintain front desk records and ensure smooth daily operations 6. Coordinate with other departments as needed 7. Follow company standards for service and communication Required Skills & Qualifications: Hotel Management Diploma (preferred) Experience in front office or guest services (preferred) Strong communication and interpersonal skills Professional appearance and positive attitude Ability to work in a fast-paced environment Basic computer skills; knowledge of hotel systems is an advantage Good organizational and problem-solving abilities Benefits Offered: Competitive salary package Career development and growth opportunities Supportive and professional work environment