Job Description

Responsibilities
  • Align daily operations with the company’s values and culture.
  • Support the team in achieving departmental goals and objectives.
  • Supervise work outputs related to appointment scheduling, patient registration, medical insurance & billing.
  • Provide training and mentorship to team members to ensure quality standards and service delivery.
  • Continuously maintain an enabling environment where you can develop and grow your team.
  • Orientate new joiners and sign off probation periods.
  • Ensure professional conduct and discipline within the team is followed.
  • Provide support in the recruitment and selection process of team members.
  • Monitor employee scheduling of the department to ensure operational coverage.
  • Support and monitor cost management initiatives.
  • Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene. ...

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