Front Office Supervisor

We are pleased to announce a wonderful opportunity for a Front Office Supervisor.

What will you be doing most days?

· Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay

· Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow

· Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity

· Anticipate guests’ needs and go out of your way to maximize the guest experience

· Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests

· Ensure the accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures

· Maintain proficient administration of the hotel's electronic reservation system