Job Description
Company Description
At Ibis Cambridge Central Station, our mission is to create memorable moments for our guests by connecting hearts from arrival to farewell.
If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our team!
Job Description
As our next Receptionist, you will:
Welcome guests to the hotel and ensure service is handled excellently.Register guests and process payments.Update guest information in the system.Take and confirm reservations for guests.Answer any queries guests may have regarding in-house facilities and local tourist information.Deliver excellent service to customers and ensure quality standards are consistently met.Maintain clean and organized work areas.Handle guest complaints and remarks promptly, providing timely responses.Pay close attention to detail and ensure quality in all aspects of ...
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