Job Description

**Additional Information**

**Job Number** 26210720

**Job Category** Management Development Programs/Interns

**Location** Sheraton Milan San Siro, Via Caldera, 3, Milan, Milan, Italy, 20153
VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Milan%20San%20Siro%2C%20Via%20Caldera%2C%203%2C%20Milan%2C%20Milan%2C%20Italy%2C%2020153)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management



The candidate will be placed in the Front Office department and will learn to perform the following tasks:



+ Welcoming customers

+ Assigning rooms

+ Providing information or assistance to customers

+ Managing reservations

+ Receiving and handling customer complaints

+ Analyzing and identifying customer needs

+ Compiling attendance records

+ Receiving and sorting phone calls

+ Filling out forms and documents

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