Frontline Support Associate (Hybrid)

Lennor Metier Consulting , a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a Shared Services company in their search for a Customer Support Associate based in BGC, Taguig .

Engagement: Permanent | Direct Hire

Work Setup: 1 week Onsite, 3 weeks WFH

Location: Taguig City

The role

We are looking for a Customer Support Associate who will primarily handle email and chat inquiries, with minimal voice support when needed. This role is ideal for fresh graduates who want to start a career in customer experience and prefer a written-focused support environment.

As part of the team, you will help ensure customers receive timely, accurate, and professional assistance—delivered in a calm, friendly, and composed manner. You will work in a hybrid setup providing both flexibility and on-site collaboration opportunities.

Your Resp...