Frontline Support Specialist-Deal Support-Chat & Email

Overview

We're Hiring: Frontline Support Specialist-Deal Support-Chat & Email!

We are looking for an experienced Frontline Support Specialist to provide exceptional assistance to our clients via chat and email. The ideal candidate will possess strong problem-solving skills, a customer-centric approach, and the ability to work in a fast-paced environment.

Location: Manila, Philippines
⏰ Work Mode: Flexible office & remote/2 times a month RTO
Role: Frontline Support Specialist-Deal Support-Chat & Email

What Youll Do

• Respond promptly to client inquiries through chat and email.
• Troubleshoot issues and provide effective solutions.
• Collaborate with cross-functional teams to enhance support processes.
• Maintain accurate records of interactions and resolutions.
• Identify opportunities for process improvements.
• Provide feedback on client trends and concerns.
...