FrozenFun-: General Manager- Operations

Job Location: Mumbai

Key Responsibilities:

● Lead and mentor cross-functional teams, including operations, logistics, and store-level staff

● Oversee day-to-day operations across all retail outlets/stores and manufacturing units

● Implement SOPs to ensure consistency, quality, and operational excellence across locations.

● Drive efficiencies in supply chain, cold storage handling, and product flow.

● Ensure top-notch customer experience and store-level execution.

● Monitor sales performance, customer feedback, and operational KPIs.

● Collaborate with store managers to ensure adherence to brand and hygiene standards.

● Manage the supply of Moder Trade and dark stores partners

● Ensure minimal wastage, pilferage, and ...