FSM Developer Analyst

POSITION OVERVIEW:

Reviews, analyzes, and evaluates user needs to create system solutions that support Field Service Management (FSM) and business strategies. Documents system requirements, defines scope and objectives, and creates system specifications while configuring the FSM platform based on those specifications. Capable of driving system configuration and implementation. Acts as an IT liaison with users, possessing both business and technical/data expertise. Provides expertise and consultation on projects, serving as a top-level contributor and specialist. NuCO2 utilizes FSM, Planning Scheduling & Optimization (PSO), and FSM Mobile products from IFS.

The primary focus is on logistics (inbound and outbound), distribution, scheduling, dispatch, routing, and route optimization, as well as inventory management. There is also a secondary focus on customer management (CRM), contract management, demand and procurement processing, and vendor management.