FT Customer Support Associate - Work

[Customer Service / Remote] - Anywhere in / $ per hour / Medical, dental & vision / 401k / PTO / WFH stipend - As a Customer Support Associate at Sana, you will: Provide accurate assistance to support the administrative needs of Brokers and Admins across phone and email; Assist with the administrative side of onboarding and system needs for new and renewing Sana plans; Address and resolve complaints or problems, such as billing discrepancies and coverage denials; Assist brokers and plan administrators with navigating their online portal, accessing digital resources, and resolving administrative, technical, and legal issues; Maintain detailed records of client interactions, inquiries, complaints, and Immediately >>