FT PM Front Desk Manager on Duty

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The Best Workplace in the World 2025

#1 Best Company in the US 2025

According to 100 Best Companies to Work

A FT Front Desk Manager on Duty (MOD) oversees PM operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff.  Shift schedule is 3 PM - 11 PM, including weekends and holidays.  A clean driving record is required.  Range of pay is $ ,  DOE.

What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Provide leadership with guest issues.
• Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attrac...